Terms of service

OVERVIEW

Welcome to UK Prime Trade! The terms "we", "us" and "our" refer to UK Prime Trade. UK Prime Trade operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). UK Prime Trade is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence. To use the Services, including accessing or browsing our online store or purchasing any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to your device settings. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. UK Prime Trade reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and process your payment. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You warrant that your purchases are for personal use only and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Posted prices do not include shipping, handling, or applicable taxes/customs unless expressly stated. You agree to provide current, complete and accurate purchase and account information so that we can successfully complete your transactions and contact you as needed.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by UK Prime Trade, its affiliates or licensors and are protected by copyright and other intellectual property laws. You must not reproduce, distribute, modify, or transmit any of the material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to optional third-party tools or links to third-party websites which we neither monitor nor have any control over. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. Use of any optional tools or third-party links offered through the site is entirely at your own risk and discretion.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

UK Prime Trade is hosted by Shopify. However, any sales and purchases you make in our Store are made directly with UK Prime Trade. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and UK Prime Trade. You hereby expressly release Shopify from all claims, damages, and liabilities arising from or related to your purchases and transactions.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is strictly subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services in order to provide and improve the platform.

SECTION 10 - FEEDBACK AND REVIEWS

If you submit reviews, ideas, or suggestions (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such Feedback for marketing or promotional purposes. We reserve the right to monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, or defamatory.

SECTION 11 - ERRORS AND INACCURACIES

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights or the rights of others; (c) to submit false or misleading information; (d) to upload or transmit viruses or any other type of malicious code; or (e) to use any robot, spider, scraping tools, or automated means to access the Services. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The services and all products offered through the services are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied. UK Prime Trade does not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

To the fullest extent provided by law, in no case shall UK Prime Trade, our directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the services or any products procured using the services.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless UK Prime Trade, Shopify, and our affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at our official business channel:

  • 📧 Email: sales@ukprimetrade.co.uk

  • 📍 Business Address: 111 Fearnsides Street, Bradford, West Yorkshire, BD8 8PN, United Kingdom